Privacy Policy

Apo Group Limited, incorporated in England & Wales with company number 12376424 (“Apo”, or “us” or “we”) views and treats your Personal Data seriously. This privacy policy (“Privacy Policy”) applies to information we collect about visitors to our website (“Site”), and people who transact with us or note an interest in one of the properties we manage.

Apo is your “data controller” and can be contacted as follows:

Data Protection Team
Apo Group Limited
25 Victoria Street


Collection and personal use of data

Your “Personal Data” is information that relates directly or indirectly to you, where you can be identified or you are identifiable from that information or from that and other information. We collect a range of information about you for the purposes set out below.

Information We Collect Directly From You.

When you transact or otherwise communicate with Apo, we collect a variety of your Personal Data, which may include your:

  • Name.
  • Identity card or passport number.
  • Age.
  • Gender.
  • Nationality.
  • Contact information including telephone number and email address;
  • Demographic information such as postal address.
  • Financial information such as bank account details (when you make a reservation or rent an apartment with us);
  • Lifestyle information relating to your hobbies or interests to improve our service to you.
  • Booking and payment information for reservations, facilities, events and services.
  • Other relevant information provided or made available to Apo from time to time.

A. Providing our services:

We collect your Personal Data to process your interest in the properties we manage, to secure a membership to our services, complete the letting of your apartment and in order for us to help manage your stay in the properties we manage and the goods and services that you subscribe to through us. Where applicable, the Personal Data we collect about you will be used for internal record keeping purposes, where we have the appropriate consent carrying out credit checks, providing estate management services and general estate management communications. Where we have appropriate permissions, we may also use your Personal Data to contact you about other products and services we think may be of interest to you and use the information collected from the website to personalise your repeat visits to our website.

B. Security:

To ensure that we maintain the security of our Site.

C. Tailoring Content:

We may use the information to customize the Site according to your interests.

D. Communicating with You:

Apo uses your Personal Data to inform or send notices, emails, letters or SMS about the properties we manage, , information affecting your home, service support, additions to properties we manage or services we provide and changes to Apo’s terms, conditions, and policies.

E. Marketing:

Where we have appropriate permissions, we may periodically send targeted advertising and promotional emails about Apo’s latest managed property and upcoming events as well as products and services by third parties, which we think you may find interesting. To stop receiving electronic marketing communications from us at any time, you can click the link at the bottom of any communications received which allows you to unsubscribe, or you can contact us at

11. Analysing Use of Our Services:

From time to time we may use your Personal Data for research and analysis purposes and to run analytics so that we can monitor and improve the services that we provide.

13. Corporate Exercises:

To ensure that we can operate as a global organisation and continue to expand and grow, including in connection with mergers, acquisition, sale of assets or joint ventures.